1. PURPOSE AND GENERAL ASPECTS
Epoch Collections is owned by Iris Roig and Anderson Pribizchuk, the latter being the fiscal manager, with NIE X7699215B and with registered office at C/ Major, 13, 08786 Barcelona. The contact and customer service email of Epoch Collections is firstname.lastname@example.org.
Epoch Collections provides information about products, and offers the possibility of its acquisition through this website. The persons who intend to acquire products must complete the respective registration form prior to the purchase process and follow the steps that Epoch Collections will indicate through this website.
2. Information about the products
Through Epoch Collections, different products (such as cups, shirts, cloth bags, sheets and bookmarks, among others) are commercialized with their own designs. The photographs, graphic representations and videos related to our products are intended to provide the most information. However, the User must take into account that they have a guiding purpose and, consequently, lack exhaustive character.
Epoch Collections reserves the right to decide, at all times, the products offered to Users through its website. Thus, Epoch Collecctions may at any time add new products, understanding, unless otherwise provided, that such new products will be governed by the provisions of the Conditions that are in force at that time.
Likewise, Epoch Collections reserves the right to stop providing access, at any time and without prior notice, to any of the products offered on its website.
If it were the case that, due to circumstances of force majeure, a product was not available after the purchase was made, Epoch Collections would inform the User by email of the total or, if applicable, partial cancellation of the order. The partial cancellation of the order does not give the right to cancel the entire order, without prejudice to the exercise of the right of withdrawal corresponding to the User in accordance with the provisions of these Conditions.
3. Intellectual property
All products, illustrations, designs and photographs of this website, as well as its publications and texts, videos, etc. are subject to copyright and intellectual property, of which we are the owners. In no case will these rights be transferred or transferred without our prior, explicit and written consent.
4. Purchasing system
In order to proceed with the purchase of the product, the User, who must be 18 years of age or older, must select the product they wish to purchase and add it to the Shopping Cart. In the case of a garment, you must also select the correct size.
Once the selection of products to be purchased has been completed, the User must click on the "Place order" icon. Next, the selected products will be indicated for their purchase and the User will have to select between the available options for the shipment of the products to the indicated address and the form of payment of the same.
The data provided to Epoch Collections through the corresponding form are identifiers and enablers to access and make purchases and are personal and non-transferable.
5. Payment Method
The payment methods accepted in Epoch Collections are: Credit or debit card.
Generally, shipments sent to the Spanish mainland are made by private courier service. For those Users whose shipments are destined to other countries or outside the peninsula, you can choose the National or International Postal Service.
The shipping costs include in all cases the Value Added Tax (VAT), but no other taxes, fees, duties or surcharges.
Delivery is understood as the delivery of the items at the address or address specified by the Client during the process of placing the order, limited as delivery areas above. Epoch Colletions is not responsible for possible delivery delays caused by the courier service.
You can read all the information about the Epoch Collections shipments here.
The products will be sold at the price indicated at the time of the order confirmation by the customer. Epoch Collections may modify prices, articles, offers and other commercial conditions without prior notice.
Prices include Value Added Tax (VAT), but no other taxes, fees, duties or surcharges.
If you are not satisfied with your purchase you can return it within 7 calendar days from the day you receive the products. For this, you only have to notify us in writing by mail to email@example.com indicating the necessary data to locate the purchase. The moment we receive your email, we will inform you of the process to be followed by an email.
In the event that the return is for reasons attributable to Epoch Collections (product defective or mismatched with the purchased reference), we will be responsible for the costs associated with the return, which will be refunded, together with the price of the product, in the At the moment we receive the shipment of the package to our office. Otherwise, you must send the products in perfect condition within a maximum period of 7 calendar days after receipt of the products. When we receive it and have checked its status, Epoch Collections will reimburse the customer for all the expenses of the returned product. However, in this case the client will assume the direct cost of the return.
You can read all the information regarding changes and returns here.
10. Modification of conditions
Epoch Collections reserves the right to review and modify these Conditions at any time. The User will be subject to the policies and Conditions in force at the time they use the website or make each order.
The User can send us his claims to firstname.lastname@example.org. In the same way, you can also express your comments and suggestions by writing to email@example.com.
12. Use of this website
The Customer undertakes to make use of this website only to make legally valid inquiries or orders and to not make any false or fraudulent orders. Otherwise, we will be authorized to cancel it and inform the relevant authorities.
Epoch Collections is not responsible for delays in the delivery of orders, or the impossibility of performing them when the cause is due to force majeure event, and therefore, beyond our control, are understood among other causes of force majeure : strikes, accidents, errors in the direction by the user, natural disasters. As far as possible, once the cause of impossibility or delay is over, Epoch Collections will do everything possible to resume its commercial activities and be able to fulfill its obligations and shipments.
14. Data Protection
By accessing the Epoch Collections website, the user may authorize Epoch Collections to use their personal information. All the information provided is confidential. Epoch Collections will process this data in accordance with the provisions of the LOPD and other applicable laws and ensuring that the information is collected following all necessary security measures. The user access this data, rectify them, oppose the treatment or cancel them by writing to us firstname.lastname@example.org.